Head of Payments

Job Title: Head of Payment Sales  – Hospitality Software

Location: Remote (Europe-based preferred)
 Reports to: SVP, Hospitality
 Department: Commercial / Sales
 Level: Senior Leadership

Role Overview:

We are seeking an experienced, strategic, and commercially driven Head of Payment Sales to lead our efforts in cross-selling integrated payment solutions into our Property Management System (PMS) platform. This is a key leadership role within our commercial organization, focused on driving significant revenue growth across European markets by integrating payment capabilities into our hospitality software offering.
The successful candidate will bring a deep understanding of the hospitality and fintech/payments landscape, a strong track record of leading high-performing sales teams (especially in remote environments), and the ability to develop and execute cross-sell strategies that deliver measurable results.

Key Responsibilities:

• Commercial Strategy & Execution:
  • Define and execute the cross-sell strategy for payments into our PMS offering.
  • Develop go-to-market plans, pricing models, and revenue targets for payment solutions.
  • Collaborate with product and marketing teams to align sales efforts with product development and positioning.
• Sales Leadership:
  • Lead and expand a remote, high-performing team of sales professionals focused on payment solutions.
  • Set and monitor sales KPIs and drive accountability across the team.
  • Coach and mentor team members to grow their commercial and negotiation capabilities.
• Client Engagement:
  • Build strong relationships with key enterprise customers, partners, and stakeholders in the hospitality sector.
  • Act as a senior commercial point of contact for strategic deals involving payment integrations.
  • Negotiate complex commercial agreements and close high-value deals.
• Market Development:
  • Identify market opportunities and gaps across European territories.
  • Stay abreast of competitive and regulatory changes in payments and hospitality tech.
  • Represent the company at industry events and conferences as a thought leader.
• Collaboration & Influence:
  • Work cross-functionally with the wider Planet payment business, product, customer success, operations, and marketing teams.
  • Influence product roadmaps and ensure alignment with customer needs and sales objectives.
  • Promote a culture of collaboration, transparency, and high performance.

Requirements:

• 8+ years in commercial roles with a strong focus on B2B SaaS, hospitality tech, or payments/fintech.
• Proven track record of cross-selling or selling integrated solutions.
• Demonstrated experience leading and scaling remote commercial teams.
• Deep knowledge of the European hospitality market and payments ecosystem.
• Strong strategic thinking, analytical ability, and negotiation skills.
• Highly collaborative and comfortable working in a fast-paced, evolving environment.
• Ability to travel across Europe as needed.

Desirable:

• Experience integrating or selling payment gateways, PSPs, or embedded finance solutions.
• Background in PMS or related hospitality platforms.
• Ideally located near to one of our key hubs [Warsaw, London or Western Germany]
• Fluent in one or more European languages (in addition to English).