Global Head of RevOps

Job Title:
Head of RevOps / Global Head of RevOps
About Learnlight:
Learnlight is a global leader in digital learning solutions, committed to providing innovative and effective learning experiences. They specialise in language, intercultural, and skills training, supporting organisations in their efforts to develop a global workforce. The mission is to transform lives and organisations by delivering engaging, impactful, and personalised learning experiences.
Role Overview:
We are seeking a strategic and experienced Global Head of RevOps to join a dynamic team. In this critical role, you will be responsible for optimising revenue operations and enhancing sales effectiveness through data-driven insights and streamlined processes. You will work closely with cross-functional teams, including sales, marketing, finance, and operations, to drive revenue growth and ensure alignment across the organisation.
Key Responsibilities:

• Data Analysis and Reporting:
  • Independently identify issues and trends within Learnlight's GTM and Finance data reporting.
  • Work with Microsoft Dynamics CRM and other sales forecasting tools to ensure accurate sales and finance pipeline/reporting data.
  • Proactively support sales and marketing teams with insights derived from commercial data to drive revenue growth.
• Process Improvement:
  • Address challenges related to CRM data entry across multiple regions and GTM departments.
  • Design and implement effective sales processes and KPIs in collaboration with the Sales Ops team and key stakeholders.
  • Automate manual processes to improve data accuracy and alignment with finance.
• Team Leadership:
  • Manage and develop a small team, starting with Emely Delgado (Data Manager), with potential future expansion.
  • Mentor and guide team members to enhance their skills and performance.
• Collaboration and Communication:
  • Work closely with Nuria and other key stakeholders to implement sales performance measures and define necessary data.
  • Ensure synchronisation of requirements across Heads of Sales globally, covering EMEA, LATAM, USA, India, and Global Mobility.
• Forecasting and Standardisation:
  • Transition from total pipeline and weighted pipeline metrics to accurate conversion predictions for future quarters.
  • Standardise sales reporting globally to maintain regional accountability and consistency.

Qualifications:

• Proven experience in a senior RevOps, Sales Ops, or related role, preferably within a SaaS or digital learning environment.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Proficiency in Microsoft Dynamics CRM and other sales forecasting tools.
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and global stakeholders.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Experience:

• Experience in managing and optimising commission processes.
• Familiarity with digital learning solutions and the unique challenges of SaaS RevOps.
• Proven track record of implementing process improvements and driving revenue growth through data-driven insights.

Location:

• Spain (Primary), UK or Germany (Secondary), Wider EMEA (Tertiary – preference for Spanish speakers and willing to relocate to Spain, UK, or Germany)