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SOC Sales Engineer

Thibault Lamy
Senior Consultant

Security Operations Center Sales Engineer – Cloud / DevOps / Security
 
We are a global leader in cybersecurity,  passionate about making the world safe for exchanging digital information today and in the future. Artfully applying our XGen™️ security strategy, our innovative solutions for consumers, businesses, and governments deliver connected security for data centers, cloud workloads, networks, and endpoints.
 
Optimized for leading environments, including Amazon Web Services, Microsoft®️, and VMware®️, our layered solutions enable organizations to automate the protection of valuable information from today’s threats. Our connected threat defence enables seamless sharing of threat intelligence and provides centralized visibility and investigation to make organizations their most resilient.
 
With over 7,000 employees in 50 countries and the world’s most advanced global threat research and intelligence, enables organizations to secure their connected world.
 
Overview:

Security Operations Center Engineers will analyze threats, make detailed and informed suggestions for mitigation and may need to implement mitigation strategies directly on behalf of the customer.
 
The team also provides attack reporting beyond our self-service reports.

Responsibilities:

 ​​​​​• Monitor and investigate the alerts to identify attacks
• Work with Engineering and Operations teams to mitigate attacks, suggest steps to mitigate, and apply the appropriate mitigation, when applicable
• Work with Engineering and Product teams to improve the products and tools
• Communicate with customers via chat, email, and phone
• Review the latest alerts to determine relevancy and urgency. Create new tracking tickets for alerts that signal an incident and require review or escalation
• Configure / Manager security monitoring rules and contribute to tool improvements
• Compare traffic signatures and attributes including IP addresses, cookie variations, HTTP headers, and JavaScript footprints to determine what is good traffic and what is malicious
• DDoS mitigation for OSI layers 3,4, & 7: filter malicious traffic using Cloudflare tools like Magic Transit, Network Firewall, WAF, IP reputation lists, packet inspection, blacklisting, whitelisting, and/or rate limiting.
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Qualifications:
 
Desires BS degree or equivalent combination of education and SE experience
in computer software or systems.
 

  • 3+ years SE experience and/or professional services experience required
  • 3+ years’ experience in computer software or systems including security products (firewalls, antivirus, intrusion detection, content security)
  • Experience working with multi-cloud environments such AWS, Azure or GCP
  • 2+ years SOC or IR Experience an advantage

 
Desirable Experience:
 

  • Certified Ethical Hacker (CEH) Certification
  • CompTIA Security+ Certification
  • Certified Information System Security Professional (CISSP)
  • Experience and understanding of Cloud architectures. AWS Certifications are preferred.
  • Basic understanding of security incidents, network administration and management of security solutions including endpoint/server, web filtering, email filtering and IPS
  • Experience with Python, PowerShell, Bash
  • Ability to manage own time effectively is a requirement for success
  • Quick learner with desire to learn new tools and techniques
  • Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients

 
 
Why Us?
 
We provide equal employment opportunity for all applicants and employees. We do not unlawfully discriminate on the basis of race, colour, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.
 
We are a progressive employer with a very special and unique culture. Here, you will work with the best. When you join us, you have direct access to any level, and freedom to make an impact and influence. We expect leadership, not management. With us, you drive your own development. We encourage thought leadership and advocate internal opportunity. We embrace all of our differences and are motivated by challenge. We’re not just all about the money. You are recognised for your passion to succeed, and can be the best part of yourself here.

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