Account Manager-CS

Required Qualifications 

• 7+ years of SaaS account management experience. Ideally with an ACV of $100k+ ARR and total book of business north of $4M carrying an annual quota of $500k expansion business 

• Own the full sales cycle for existing customers, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting 

• Strong customer-facing and presentation skills with ability to establish credibility with executives 

• History of developing internal playbooks and scaling from inception to broad adoption. 

• Superb written and verbal communication skills 

• Positive attitude, empathy, and high energy 

• BA or BS degree OR equivalent experience 

Preferred Qualifications 

• 4+ years of account management experience working with large, enterprise-level accounts (150-500K ACV) and carrying an annual quota of 1MM+ 

• Experience in scaleup as well as in an established Tier-1 enterprise organization 

• Project Management Institute (PMI) or equivalent Project Management certification. 

• MBA  

• Self-starter with a demonstrated record of acquiring knowledge beyond what is needed to complete assigned tasks 

• Strong listening ability and persuasiveness to use appropriate interpersonal styles and communication methods 

• Excellent problem solving and creative thinking skills 

• Proven ability to be a business advisor by creating valuable business partnerships with Customers 

• Proven record of accomplishment of delivering measurable results exceeding annual targets 

• Excellent verbal and written communication skills working in a professional environment 

• Experience in digital marketing