7+ years of SaaS account management experience. Ideally with an ACV of $100k+ ARR and total book of business north of $4M carrying an annual quota of $500k expansion business
Own the full sales cycle for existing customers, from identifying expansion opportunities to building relationships with key stakeholders to negotiation and contracting
Strong customer-facing and presentation skills with ability to establish credibility with executives
History of developing internal playbooks and scaling from inception to broad adoption.
Superb written and verbal communication skills
Positive attitude, empathy, and high energy
BA or BS degree OR equivalent experience
4+ years of account management experience working with large, enterprise-level accounts (150-500K ACV) and carrying an annual quota of 1MM+
Experience in scaleup as well as in an established Tier-1 enterprise organization
Project Management Institute (PMI) or equivalent Project Management certification.
Self-starter with a demonstrated record of acquiring knowledge beyond what is needed to complete assigned tasks
Strong listening ability and persuasiveness to use appropriate interpersonal styles and communication methods
Excellent problem solving and creative thinking skills
Proven ability to be a business advisor by creating valuable business partnerships with Customers
Proven record of accomplishment of delivering measurable results exceeding annual targets
Excellent verbal and written communication skills working in a professional environment
Experience in digital marketing
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